Hi Lin! You have done a great job once again helping us choose a great place to stay! Everyone had a great time especially the kids. No one wanted to go home.
Dreams was a great place- the staff goes above and beyond what you expect. They remember your name and your favorite drink. I seriously never finished a glass before I had a fresh one in hand. The rooms were clean and looked just like the site. The food was great and my kids loved the around the clock room service too. And the kids liked the Virgin drinks that were offered to them so they felt fancy! LOL! Again, thanks so much for helping us have a great family getaway. We will be in contact with you soon.
FYI we want to do Europe or Jamaica next!
Good morning Linda, thank you very much for arranging such a wonderful trip. The resort was gorgeous, and the staff was exceptional; they were so friendly and accommodating. The restaurants were delicious and always willing to work with us to seat our party together (we had a party of 23). The Apple representatives (Dani and Israel) were great! They recommended a couple of excursions which were fantastic!! We did the ATV/zip-lines/underground cave with water and it was so much fun. I especially enjoyed the zip lines. The staff were all very friendly and welcoming for the excursions. The second excursion we did was the catamaran sunset cruise. I would highly recommend this; we went snorkeling, paddle boarding, toured la Islas mujures, enjoyed watching the sun set, and they provided lunch with unlimited beverages (liquor included). The resort was gated and we always had someone responsible for us at all times when we left the resort, so we felt safe during our stay. The only thing negative that I have to say is that there was a lot of seaweed in the ocean which made it impossible to go in, and there was a fishy smell coming from the excess seaweed. The resort did its best to keep it clean, but as I heard a lot of beaches in the riviera maya have this problem. The pools were a wonderful alternative though, and I loved the swim up bar and infinity pool. I wish that there was more music played by the pool area, but I do understand that this is a family resort. The entertainment was terrific, and they had various activities throughout the day/night; they even had a casino night. There was a club/sports bar on site which was fun, but closed at 1am. All in all, this was an amazing experience which I would gladly recommend to anyone interested in vacationing here. Thanks again, looking forward to the next vacation!